Skills centre production

Skills centre production ensuring competitiveness

We have a strong track record of successfully producing information in skills centres. We operate them in what we call a Front Office/Back Office (FOBO) set-up, in which we combine our customer requirements regarding;

• availability
• proximity
• quality

with synergies of scale and process efficiency.

Our FOBO approach has:

• A Front Office (FO) located close to our customer
  - The FO takes full responsibility for all production activities including quality and delivery
  - The FO continuously supports the Back Office (BO) with subject matter expertise and customer interface management
• A Back Office (BO) where we have a pool of competent resources
  - The BO performs selected activities within the production process
  - The BO aggregates volumes and resources, creating economies of scale

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